Privacy Policy

How we collect, use, and protect your information

Last Updated: February 2026

Introduction

Luhnberjack ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our woodworking products and tree removal services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Place an order for our products
  • Request a quote for tree removal services
  • Submit a contact form or inquiry
  • Create an account or sign in with Google
  • Subscribe to communications from us

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Google account information (if you choose to sign in with Google)

Order Information

When you make a purchase, we collect information necessary to process your order, including product selections, custom engraving preferences, and any special instructions you provide.

Uploaded Content

If you request custom engraving services, you may upload images or designs. These files are stored securely and used solely for fulfilling your order.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide quotes for tree removal services
  • Communicate with you about your orders, inquiries, or services
  • Send order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers).
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order records are kept for accounting and legal purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us at [email protected].

Cookies and Local Storage

Our website uses local storage to maintain your shopping cart between visits. This information is stored in your browser and is not transmitted to our servers until you complete a purchase.

Third-Party Services

Our website may use third-party services such as Google OAuth for authentication. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: